Support and guidance
MoryaOS Help Center
Practical answers for accounts, email verification, Mandal discovery, privacy, safety, accessibility, and getting support.
Frequently asked questions
What is MoryaOS?
MoryaOS is a Ganeshotsav discovery and operations platform. Visitors can explore source-backed Mandal information and planning tools, while approved organizations use role-scoped workspaces.
Can I browse without creating an account?
Yes. Public discovery, directory, map, safety, and planning surfaces can be explored without an account where the current product surface is available. An account is required for account-scoped actions.
How do I create an account?
Choose the devotee or organization signup route, enter accurate information, complete the verification step, and finish any profile or organization onboarding that the product requests.
I did not receive my verification code. What should I do?
Check the address or phone number you entered, wait for the resend control, check spam or blocked messages, and retry from the current signup or recovery screen. Never share the code with anyone.
How do I reset my password?
Open Forgot Password, request a new recovery message, and open the newest recovery link in the same browser where possible. If the link is stale, request a fresh one instead of repeatedly retrying it.
What should I do if my session expires?
Return to the sign-in route, sign in again, and reopen the original page if it is still available. If the issue repeats, contact support with the route and safe error details, never with credentials or OTPs.
Is the map or crowd information guaranteed to be current?
No. Festival conditions, roads, schedules, and Mandal information can change. Follow current on-ground instructions from local authorities, venue staff, and Mandal teams.
How do I request account deletion or privacy help?
Use the account deletion flow or contact admin@moryaos.com. Do not include a password, OTP, recovery code, or private identity document in your request.
How do I report a security issue?
Send a safe, minimal report to security@moryaos.com. Include the affected route, impact, and reproduction steps without accessing other people's data or sending secrets.
How do I report a community or safety concern?
Use the report control available on the relevant surface, or contact support with the page and context. For an immediate emergency, contact the appropriate local emergency service.
Need more help? Visit Support or Contact. Never send passwords or OTPs.